Your privacy is important to us. This policy outlines how The Drill Sergeant Headquarters collects, uses, and protects your personal information.
This Privacy Policy explains how Drill Sergeant Services collects, uses, stores, and protects customer information. When you submit a service inquiry, request scheduling, join a waiting list, or communicate with us by email, phone, or web form, you agree to the use of your information as described here.
Drill Sergeant Services collects basic contact and service information including your name, phone number, email address, physical address, and service details. This information is used for scheduling, communication, estimates, invoicing, recordkeeping, and seasonal follow-ups. We may retain information for future reference so that customers who inquire about a service—such as lawn care, snow removal, handyman work, cleaning services, or fence and deck projects—may receive future availability notices, seasonal sign-up reminders, or service-related promotional offers. Customers may opt out of future messages at any time.
We do not sell customer information; we do not share customer information with other marketing companies; and we do not provide customer information to unrelated third parties. Customer information is only shared when necessary to complete a transaction—for example payment processing, warranty registration, or compliance with legally valid requests. Internally, information is limited to employees responsible for scheduling, customer communication, and service fulfillment.
If communication occurs by email, website form, text messaging, or social messaging platforms, message history may be retained for service documentation and follow-up accuracy. We may preserve basic records to support future appointments, pricing consistency, previous job verification, and ongoing service needs.
Payment information such as debit or credit card information is not stored by Drill Sergeant Services. When digital payments are used, transactions are handled through secure third-party payment systems that maintain their own compliance protocols.
Customers may request correction, update, or removal of stored data at any time. If deletion affects pending services, account records, or warranty-related documentation, we may need to retain limited information for those purposes and will notify you of that impact if applicable.
Stored information is maintained securely and accessed only when necessary. It is used exclusively for business purposes such as scheduling, service reminders, seasonal enrollment notifications, cost estimates, account follow-up, division-specific offers, and accurate recordkeeping.
Updates to this Privacy Policy may occur periodically. Any revised version will replace previous versions and will be made available at the location where this policy is published.
For questions, corrections, or data removal requests, contact Headquarters.
Last Updated: January 9, 2026